Enterprise VOIP Solutions at a Small Business Price
User-Focused Features
Business Voice Services
Manage voicemail & Voice Services from mobile app and web interface.
Receive calls on your desk phone and cell phone.
Change and Display Status from mobile app and web interface.
Integrated Chat
Text Messaging from Mobile App
We Know Legacy Systems
VOIP (Business Voice Services) systems have many benefits ranging from cost savings to advanced features. But what your business already relies on an analog system? Purchasing a commodity VOIP system from one of the many “discount” VOIP vendors might get you new phones and a new service. However, it won’t help you merge existing systems or develop a migration plan.
This is where Hexis Consulting comes in. Our staff is trained on both VOIP (Business Voice Services ) and legacy analog systems, meaning we can dissect your current setup and make sure that all of its parts will function properly before existing infrastructure is taken offline for minimal disruption. We can also use hybrid methods in cases where upgrading to a full VOIP system is not the best option. This means we can easily accommodate Hotels, Hospitals, Office Buildings, and large enterprises with existing legacy infrastructure.
Solutions that Scale
Whether you are dealing with one phone or one thousand phones, Hexis Consulting can design a solution that works for you and your business. Rather than selling cookie-cutter template “bundles” Hexis Consulting focuses on designing engineering specific communication solutions that fit the needs of your business – both now and in the future. Before selling you a solution, we will extensively analyze your communication needs as a business -and your future plans- before prescribing a solution.
Hexis Consulting has experience with supporting systems that have thousands of endpoints, meanwhile running integrations into third-party customer-specific applications with minimal ongoing maintenance.
Deep Discounts on Hardware
We can provide our customers with options ranging from a $20 basic, $100 nearly new, or a top-of-the-line product with video conferencing and touchscreen capabilities. This sets us apart from the competition and makes many satisfied customers.
Hexis Consulting knows that not every company has the need or budget for brand new phones with all of the latest features. While we do offer many brand new phones with touchscreens and user-facing features as well as new open-box options, we understand that some functionalities can sometimes be unnecessary. Maybe the phone will be placed in a location that is not well suited to an expensive phone, like a shop floor. Hexis Consulting stocks deep discount, lightly used, and refurbished VOIP hardware to meet the needs of your business.
Unified Communications
Hexis Consulting offers a versatile and user-friendly Unified Communications solution.
With our solutions you can:
See the status of colleagues via a user-friendly web portal – no need to transfer to voicemail.
View PDFs of your faxes directly in your inbox with Fax To Email.
Use your fax machine in conjunction with a web portal and encrypted file transfer with our HTTPs Legacy Fax Solutions.
Utilize Instant Messaging / SMS functionality provided in the web portal, IOS, and the android app.
Integrations and Advanced Solutions
Hexis Consulting is not only able to provide you with basic telephone service to save your business money while providing you with advanced features. We are also able to introduce creative solutions to make your communication setup work for your workflow. VOIP (Business Voice Services) Solutions provided by Hexis Consulting can easily integrate with common software that your organization already uses such as:
Microsoft Office 365
Microsoft Outlook
SalesForce
Microsoft Teams
Freshdesk
Vtiger CRM
Zoho
Zendesk
ConnectWise
Bitrix24
MongoDB
Nutshell
This tight integration enables features like sharing contacts and CRM for caller ID, and automatically opening customer folders when their caller ID is detected as an inbound call. While these integrations are amazingly flexible and can be used to greatly simplify your business workflow, these are not what set us apart.
What sets Hexis Consulting apart is our ability to create custom integrations for your specific needs. Whether this means integrating with a custom in-house built program or a niche industry-specific ERP program, Hexis Consulting can use our custom development resources to get the job done and make your unified communication solution work for you.